Privacy Policy

1.Information Collection and Use

While using our Service, we may ask you to provide certain personally identifiable information (“Personal Information”) that can be used to contact or identify you, including:

• Name
• Email address
• Telephone number
• Address
• Any details you include in a message, such as the properties or neighborhoods you are interested in

2.Calls, Texts and Emails

When you submit a form on this site and check the consent box, you agree that RLuxury Group may contact you by phone, email and text about your real estate inquiry. You can opt out at any time by replying STOP to a text or using the unsubscribe link in any email.

• If you agree to receive text messages from us, we may text you about your inquiry, showings and appointments, listings you have asked about, and updates on a purchase, sale or lease.
• You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
• If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@rluxurygroupfl.com.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

3.How We Use Your Information

We use this information to:

• Send information you request about listings, buildings and neighborhoods
• Respond to your inquiries and schedule showings or consultations
• Help you buy, sell or lease a property, which may include sharing necessary details with the other party’s agent, lenders, title companies and other parties to the transaction
• Send newsletters and marketing communications
• Improve our website and marketing efforts

4.How We Share Your Information

We do not sell, rent or share your Personal Information with third parties for their marketing or promotional purposes. Mobile information, including text messaging opt-in data and consent, will not be shared with any third parties or affiliates. We share information only as described in this policy: with the parties to your real estate transaction, with the service providers that help us run our business, and when required by law.

5.Log Data

Like most websites, we collect information that your browser sends whenever you visit (“Log Data”). This may include your device’s IP address, browser type and version, the pages you visit, the date and time of your visit, and the time spent on those pages. Our hosting provider and security software use this information to keep the site secure and protect it from attacks, and our analytics tools use it to show us how the site is used.

6.Cookies and Analytics

This website uses cookies and similar browser storage through a few third-party tools: Google Analytics, which counts visits and shows us how pages are used; the UserWay accessibility widget, which remembers your display settings; and IDX Broker, which powers our property listings. We do not use them to serve advertising.

You can block or delete cookies in your browser settings. The site will still work, although some features, such as saved accessibility settings, may not.

7.Service Providers

We use trusted third-party providers to run this website and our business, including website hosting and security, property search and listing services, website analytics, email and newsletter delivery, and the customer relationship tools provided by our brokerage, Compass. These providers have access to your Personal Information only to perform these services for us and are not permitted to use it for any other purpose.

8.Security

We take the security of your Personal Information seriously. This website uses an encrypted (HTTPS) connection, a security firewall, regular backups and restricted administrative access to help protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, so while we use commercially reasonable measures to protect your information, we cannot guarantee its absolute security.

9.Links to Other Sites

This website contains links to sites we do not operate, such as social media, local attractions and the property search pages provided by our listing partner, IDX Broker. When you click one of these links, you leave our site, and that site’s own privacy policy applies. We encourage you to review it, as we have no control over and are not responsible for the content or privacy practices of third-party sites.

10.Children's Privacy

Our website and services are intended for adults and are not directed to anyone under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@rluxurygroupfl.com, and we will promptly delete it from our records.

11.Compliance with Laws

We may disclose your Personal Information when we believe in good faith that it is required by law, such as to comply with a subpoena, court order or other legal process, or to respond to a request from a government authority. We may also disclose it when necessary to protect our rights or property, prevent fraud, or protect the safety of our clients, our team or the public.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date below. Changes take effect as soon as they are posted, so we encourage you to review this page periodically.

13.Contact Us

If you have questions about this Privacy Policy or would like to access, correct or delete the information we hold about you, email us at info@rluxurygroupfl.com.